WELCOME
Impact VA is an Agency of professional, skilled Australian Virtual Assistants. Our services include small business administration, bookkeeping, recruitment, customer service and marketing and social media.
Our mission is to relieve you of overwhelm in your business and reclaim your day by sharing the workload with us. Your success is our success and we want to have an impact on your business; its growth, profitability and on the overall joy you get out of what you do.
Our Virtual Assistants are proficient at multitasking and putting their hands up to support in any way they can. Just as we advise our clients to concentrate on what they do best and leave the time-consuming business administration to us, we believe the best way for us to deliver outstanding service and support is to hone in on what we do best.
Your success is our success
At Impact VA, we’re committed to providing exceptional business support that helps our clients get on with their day.
No more overwhelm.
No more playing it small.
No more sleepless nights worrying about getting it all done.
More and more entrepreneurs, solopreneurs, freelancers, and small business owners are choosing to work with VAs as a cost effective way to grow their business. You don’t have to commit to salaries, annual leave or personal leave, and there’s no worrying about hiring and firing either!
Impact VA takes IMPACT to the next level for our clients.
Virtual Assistants are far more than just an extra pair of hands.
In fact, we’d prefer you don’t consider us your assistants at all! We essentially act as your Virtual Business Partner, looking out for your best interests.
Your success is our success, and we’re always on the lookout for ways to help you grow in the areas of promotion, profit, and productivity.
We take on the business administration jobs that you don’t want to do, don’t know how to do, or don’t have the time to do.
Claire Dalton - Owner & Founder
Built in Account Management
Impact VA’s strategic account and project management framework ensures we provide a risk-free measure to safeguard the relationship between our client and their VA.
Our Director, Claire Dalton, is hands-on in the business, ensuring every client’s needs are adequately met with the right VA’s skills and experience.
Claire also supervises the team and manages client relationships, so that we can continue to deliver high quality services and exceed our clients’ expectations.
Our growth is testament to our unwavering commitment to client service.
Impact VA was established in 2019 and has grown from a team of one to an agency of professional Australian VAs that has the capability and capacity to say ‘yes’ to helping clients grow.
We know you need someone on your side that you can trust and depend on, and that’s our commitment to you.
At Impact VA, we take the arduous recruitment process out of your hands and do it all for you! Following a comprehensive 1:1 consultation where we get to know you, your business, your priorities and your needs, we will present you with our recommended VA/VAs for your consideration.
All our VAs are experienced, skilled, competent and proficient in their conduct, so you can be sure that all the ‘things’ will get done, and all the ‘stuff’ will get sorted.
MEET OUR VAs
You wouldn’t hire just anyone for your business, and the same applies when working with Virtual Assistants.
Regardless of what you want to achieve in your business, it’s important you engage the right VA with the same skills, working style, and personality that you would want from an internal hire.
That’s why we’ve grown from a team of one to a team of many. We recognise that every client’s needs are truly unique and that every VA has their own strengths and styles.